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Reid Goldsborough, June 2006
Unprecedented Cooperation Among Computer Companies »

“Warning: Flying Pig Sighted” and “Hell Freezes Over” were among the many astonished headlines on computer-publication articles and online posts about two recent events that have shaken the computer world.   Microsoft, Apple, and the Linux community—long-time adversaries offering largely incompatible computing platforms—decided to put aside some of their differences for the sake of computer …

Reid Goldsborough, May 2006
Beneath the Web’s Surface »

The deep Web, also called the invisible Web and the hidden Web, has an aura of secrecy and mystery, conjuring up images of private caches of supremely useful information beyond the reach of mortal Web surfers.   The reality is much more pedestrian.   The deep Web simply consists of information accessible over the Web …

Reid Goldsborough, January 2006
Regaining Control over Information Technology »

It’s unavoidable. Living in post-industrial 21st-century society means being surrounded by information technology. It’s there in our offices, in our cars, and in our homes. It’s even in the toys that belong to our children, who no doubt will be far better at dealing with it than we are.   Fully one third of us …

Reid Goldsborough, December 2005
Be Smart About Sensitive Email »

Certain things about the Internet seem to be common sense. If you want to communicate something sensitive, instead of posting it to a public online discussion forum, send a private message through email to your recipient alone. If you want to avoid potential problems with sensitive matters communicated through email, delete messages after you read …

Reid Goldsborough, October 2005
Outside Help for Your Web Site »

If you’re redesigning your organization’s Web site, there comes a time, no matter how good you are, when it makes sense to turn things over to a specialist. Although you may be able to choose among an alphabet soup of technologies—from CSS to XML, using the latest Adobe InDesign ( or Macromedia Dreamweaver (—to improve …

Reid Goldsborough, August 2005
Is It Time to Switch to Open-Source Software? »

The personal computer revolution is all about freedom of choice, but, ironically, software companies typically try to control what you do. You don’t buy a program, you license it. You can use it on only one computer or on a specified number of computers. You can’t modify its source code.   As a reaction to …

Reid Goldsborough, June 2005
Running Your Own Online Discussion Groups »

At their best, online discussion groups expand your business and social contacts, exposing you to information and opinion you wouldn’t find otherwise and to worldwide camaraderie. In one discussion group I frequent, the camaraderie was recently shattered when the moderator decided to ban one of the regulars who kept sending inflammatory and insulting posts despite …

Reid Goldsborough, May 2005
SAVVY COMPUTING – In Search of Answers »

Since the advent of computers more than a half century ago, the Holy Grail has been an intelligent machine that provides just the answers you’re looking for. This quest was dramatized with HAL, the soft-spoken fictional computer in the film 2001: A Space Odyssey. The latest effort in this direction is from a company with …

Reid Goldsborough, March 2005
The Benefits, and the Fear, of Cookie Technology »

You wouldn’t think a computer tool with a name as innocuous-sounding as cookie would create the fear that it does. But these tiny Web-browser helpers are an example of how the useful can get tossed in with the dangerous through the near-hysteria brought about by the real threats of computer viruses, hacking, spyware, spam, and …

Reid Goldsborough, February 2005
Don’t Get Burned If You Get Flamed »

If you’ve spent any time in online discussion groups, you probably know that their single most defining characteristic is the prevalence of angry, epithet-strewn arguments, called flamewars. Distance and relative anonymity make these verbal battles virtually risk free, and the level of online hostility, with flames fired back and forth among participants, sometimes makes these …

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