Article Category - "Business Management"

Independent Articles
Ron Kaufman, May 2015
Ten Tips for Handling Customer Complaints »

PUBLISHED MAY 2015 by Ron Kaufman, Founder & Chairman, UP! Your Se Dealing with a dissatisfied, disgruntled, impossible-to-please, irrational, and/or irate customer isn’t anyone’s idea of a good time. Often, you may seek to bring the interaction to a close as quickly as possible, even if it ends on a sour note. But it’s worth …

Connect With Us

1020 Manhattan Beach Blvd., Suite 204 Manhattan Beach, CA 90266
P: 310-546-1818 F: 310-546-3939 E:
© Independent Book Publishers Association