Article Author - "Toporek, Adam"

Independent Articles
Adam Toporek, August 2015
Customer Service in the Context of Social Media »

PUBLISHED AUGUST 2015 by Adam Toporek, Founder, CTS Service Solutions Customer service is one of the many important things social media has changed, and the use of social media for customer service continues to grow in importance, with an increasing number of service interactions moving to platforms such as Facebook and Twitter. An analysis out …

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