Article Author - "Kaufman, Ron"


Independent Articles
Ron Kaufman, May 2015
Ten Tips for Handling Customer Complaints »

PUBLISHED MAY 2015 by Ron Kaufman, Founder & Chairman, UP! Your Se Dealing with a dissatisfied, disgruntled, impossible-to-please, irrational, and/or irate customer isn’t anyone’s idea of a good time. Often, you may seek to bring the interaction to a close as quickly as possible, even if it ends on a sour note. But it’s worth …

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